How to deliver an authentic apology

Looking For The Light

Ideas.Ted.com

Jan 8, 2019 / Carly Alaim

A simple framework for delivering a short, sincere “I’m sorry,” from criminal defense attorney Jahan Kalantar.

Every weekday for the month of January, TED Ideas will publish a new post in a series called “How to Be a Better Human,” containing a helpful piece of advice from a speaker in the TED community. To see all the posts in the series, click here.

Quick survey: What’s the worst part of apologizing?

A) Working up the courage to admit we were wrong.

B) Standing in front of the other person and saying that we’re sorry.

C) Waiting for a reaction from the other person after we’ve spoken.

You’re on your own with the first and third parts, but Jahan Kalantar, a criminal defense attorney in Sydney, Australia, is here to assist with the second.

In his profession, apologies matter a great…

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